Overview
Everything your business needs,
built into one platform.
From first conversation to final commission — every workflow, every role, one unified platform.
Marketing & Conversations
Run campaigns across
every channel at once.
AI-powered voice, SMS, and email campaigns — built, launched, and tracked from one dashboard. Every lead captured, every conversation logged.
- AI voice & SMS campaigns
- Predictive dialer with AMD
- Email outreach & tracking
- Google & Facebook lead sync
Sales & Customer Engagement
Capture, convert,
and retain every lead.
A built-in CRM, predictive dialer, live call scripting, and automated follow-ups — everything your team needs to close faster with zero friction.
- Built-in CRM & pipeline
- Live call scripting & agent guidance
- Lead, opportunity & customer management
- Scheduled callbacks & follow-up tracking
Revenue Intelligence
Track every dollar.
Stay audit-ready.
Auto-reconcile carrier payments, flag mismatches instantly, and generate audit-ready commission reports — all without a spreadsheet in sight.
- Carrier payment reconciliation
- Revenue forecasting
- Mismatch detection
- Audit reports
- Team & downline payout management
Organization Management
Manage roles, define
access, stay compliant.
Control every user, team, and compliance rule from one admin hub — with automated DNC scrub, license verification, and full audit trails built in.
- Multi-hierarchy & role-based access
- User onboarding & management
- DNC scrub & license verification
- Full audit trails & disclosures
AI & Automation
Your AI engine for
smarter, faster growth.
ECCO AI handles voice campaigns, SMS, compliance monitoring, and real-time insights — across every module, with no separate tools required.
- ECCO AI conversational assistant
- AI voice & SMS automation
- Compliance monitoring & QA
- Real-time insights & reporting
Book Your Free Demo
Features
All in one CRM
Powered by AI
Great businesses are built on great conversations, smart workflows, and every dollar accounted for. EngageCloud gives you the tools to make all three happen.
CRM
Platform
Telephony
& Texting
Predictive
Dialer
Text
Campaigns
Email
Marketing
DNC & Litigator
Scrub
Commissions
Management
Conversational
Text – AI
Conversational
Voice – AI
Compliance
Validation
Call
Transcripts
AI Insights &
Reporting
How We Compare
See How EngageCloud Stacks Up.
Unmatched Capabilities.
Most platforms do one thing well. EngageCloud was built to do everything together, CRM, communication, campaigns, compliance, and revenue management, all connected from day one.
| Capability | EngageCloud | Five9 / Talkdesk | RingCentral / Nextiva | JustCall / Aircall |
|---|---|---|---|---|
| CRM Built-In | ✔ Free, always | ✖ Separate tool | ✖ Separate tool | ✖ Integration only |
| Unlimited Flat-Fee Calling | ✔ From $50/user | ⚠ Per-minute | ✔ Available | ⚠ Limited |
| DNC & Litigator Scrub | ✔ Built-in | ✖ Not available | ✖ Not available | ✖ Not available |
| NPR License Verification | ✔ Automatic | ✖ Not available | ✖ Not available | ✖ Not available |
| CMS/ACA Compliance AI | ✔ Configurable | ✖ Not available | ✖ Not available | ✖ Not available |
| AI Voice Campaigns | ✔ Included | ⚠ Add-on | ✖ Not available | ⚠ Basic only |
| Commission Reconciliation | ✔ Automated | ✖ Not available | ✖ Not available | ✖ Not available |
| Google & Facebook Lead Sync | ✔ Native | ⚠ Via integration | ⚠ Via integration | ⚠ Via integration |
| Health Insurance Compliance | ✔ Purpose-built | ✖ Generic only | ✖ Generic only | ✖ Generic only |
Pricing
Your full CRM is always free.
Simple, scalable pricing that grows with your business.
Every plan includes your CRM at no cost. Scale your calling, campaigns, AI, and compliance as your agency grows — no long-term lock-ins, no surprise fees at renewal.
Full CRM free · Basic telephony · Pay-as-you-go
Unlimited calls · SMS & email campaigns · AI features
Unlimited DNC scrub · AI Insights included · Full compliance
Unlimited commissions · Lowest rates · Full platform access
What Agencies Say
They had the same questions
you do right now.
“I really like the transcripts EngageCloud provides because it gives me visibility into what’s happening with the agents, assisting with time management, and gives a visceral insight into agent conversations with clients. It helps me identify patterns and allows me to closely monitor the campaigns the agency is participating in, with the ability to turn those campaigns on and off. It’s a great tool for managing clients and policies, ensuring compliance, and monitoring activities”
“As an agency owner, I really love EngageCloud because it’s a one-stop shop for all the agency’s needs with its built-in predictive dialer, and marketing hub allowing SMS, and email campaigns to be easily deployed. Before everything was done piecemeal. Now, you can run the entire agency business operations on one cohesive platform. The agent dashboards display the available agents, how many calls were made, and total sales. It also helps with team management.”
“Having calls, emails and SMS campaigns integrated in the EngageCloud platform allows agency owners to raise the standards for their agency overall. It also enables agents to grow and customize messaging to their groups of customers in a dynamic environment, with its data-driven approach. The analytics EngageCloud provides allows agencies to know exact metrics in terms of sales by creating distinct reporting noting peak sales activity times, and allowing agency owners to set trends.”
Real Problems, Real Fixes
Sound familiar?
We’ve heard it all.
Here’s what agency owners tell us in their first call with our team — and what EngageCloud does about it.
● LIVE
“Our per-minute bill last month was $3,200. Agents are scared to dial.”
EngageCloud: Unlimited inbound & outbound — one flat fee. No per-minute charges. Plans from $50/user.
“We got a TCPA complaint last quarter. We had no idea the number was on the DNC list.”
EngageCloud: Every outbound call auto-scrubbed against DNC & litigator lists before it ever goes out.
“I have no idea if my agents are licensed in every state they’re writing policies.”
EngageCloud: NPR checks every agent’s license before every call is routed — automatically.
“Anthem underpaid us by $4,000 last month. We only found out by accident.”
EngageCloud: Auto-reconciles every carrier statement against your sales. Flags mismatches instantly.
“We’re paying $8/click on Facebook ads but half our leads never get called back.”
EngageCloud: Leads sync directly to CRM and trigger automatic follow-up the moment they arrive.
Win Customers, Close More Deals,
and Grow Revenue
AI Powered CRM Platform for Global Communications, Customer Engagement, Marketing, Sales and Growth