The right buyer, every time.
Your calls come from lots of places: lead vendors, affiliates, referral partners. Lead Flow gathers them all into one campaign, checks each call against your rules, and sends it to the right buyer. Every partner and every buyer gets their own payout, cost, caps, and hours.
Publishers send calls in
Routing Campaign
Every inbound call is checked using:
- Source attribution and DID
- Conversion and payout rules
- Compliance and call controls
- Routing priority, weight, and percentage
- State, capacity, hours, and volume
- Duplicate and spam handling
Subscribers receive calls
The result: every good call is accepted, tracked, and sent only to the right buyer, and everything stays clear the whole way through.
Here's what happens on every call:
Know where every call comes from
See how every campaign is really doing.
Every inbound call is matched to the campaign and traffic source that produced it, so you can watch call volume, outcomes, and performance in real time, and see clearly which efforts are paying off.
Your phone numbers, all in one place.
Buy, import, assign, pool, rotate, and retire local or toll-free tracking numbers as your campaigns need them, with a clear view of what’s in use, what’s free, and how each one is performing.
Know exactly where each call came from.
Each call is tied back to its campaign, traffic source, tracking number, partner, and outcome, so you can measure what’s working with real confidence instead of guessing.
VISITOR-LEVEL ATTRIBUTION
Trace a call back to the click that started it.
We capture the landing page, referrer, device, browser, carrier, and location of the person who called, then connect that whole online journey to the call they placed, giving you the full picture of what led them to pick up the phone.
Send every call to the right place
Rules-Based Routing
Send calls where you want, by your rules.
Route by location, time of day, agent availability, licensing, daily caps, and more, so the right call reaches the right person, automatically, every time.
Load Balancing
Spread calls evenly, so no one’s overloaded.
Calls go to whichever available buyers and agents have room, up to the limits and shares you’ve set, so nothing tips over and no good call goes to waste.
Bidding-Based Routing
Send each call to the highest bidder.
When more than one buyer wants the same call, it goes to the one offering the best rate, while still honoring who’s eligible, who has room, and the rules of each campaign.
Revenue-Aware Routing
Send calls where they’ll earn the most.
Before a call is passed on, buyer value and qualification rules are weighed so it heads toward the destination most likely to turn into revenue, putting your best calls where they’ll do the most good.
Stay compliant on every call
Keep to the rules, capture every conversation, and hold onto an audit-ready record, all automatically.
Run the whole operation from one place
Manage the partners and buyers on both sides.
Keep the partners who send you calls and the buyers who receive them fully organized: their numbers, routing relationships, rates, caps, payouts, and revenue, so every relationship runs cleanly and every dollar is accounted for.
Design the call journey your way.
Set up greetings, prompts, business hours, conditions, routing steps, and what happens if no one’s available, all from one place, so every caller gets a clear, consistent experience from hello to handoff.
See what’s happening as it happens.
Live and near-live reporting covers your calls, campaigns, partners, buyers, and routing performance, with the freedom to filter, group, and drill into the detail, so you’re always looking at fresh numbers, built around your business.
Connect Lead Flow to your other tools.
Send and receive data through APIs, get instant updates through webhooks, and exchange leads in real time with ping/post, so call information, lead context, and routing actions move smoothly between your systems.
Run the whole operation from one place
Publisher & Subscriber Management
Manage the partners and buyers on both sides.
Keep the partners who send you calls and the buyers who receive them fully organized: their numbers, routing relationships, rates, caps, payouts, and revenue, so every relationship runs cleanly and every dollar is accounted for.
Call-Flow Configuration
Design the call journey your way.
Set up greetings, prompts, business hours, conditions, routing steps, and what happens if no one’s available, all from one place, so every caller gets a clear, consistent experience from hello to handoff.
Real-Time Analytics & Reporting
See what’s happening as it happens.
Live and near-live reporting covers your calls, campaigns, partners, buyers, and routing performance, with the freedom to filter, group, and drill into the detail, so you’re always looking at fresh numbers, built around your business.
APIs, Webhooks & Ping/Post
Connect Lead Flow to your other tools.
Send and receive data through APIs, get instant updates through webhooks, and exchange leads in real time with ping/post, so call information, lead context, and routing actions move smoothly between your systems.
Fit Lead Flow to how you’re organized
Partner & Organizational Hierarchy
Match the setup to how you’re organized.
Integration Connectivity
Keep all your tools in sync.
Marketing Pixels
Show your ad platforms which calls converted.
Book Your Free Demo
They had the same questions
you do right now.
"I really like the transcripts engagecloud.ai provides because it gives me visibility into what’s happening with the agents, assisting with time management, and gives a visceral insight into agent conversations with clients. It helps me identify patterns and allows me to closely monitor the campaigns the agency is participating in, with the ability to turn those campaigns on and off. It’s a great tool for managing clients and policies, ensuring compliance, and monitoring activities."
"As an agency owner, I really love engagecloud.ai because it’s a one-stop shop for all the agency’s needs with its built-in predictive dialer, and marketing hub, allowing SMS and email campaigns to be easily deployed. Before everything was done piecemeal. Now, you can run the entire agency business operations on one cohesive platform. The agent dashboards display the available agents, how many calls were made, and total sales. It also helps with team management and productivity."
"Having calls, emails and SMS campaigns integrated in a single platform allows agency owners to raise the standards for their agency overall. It also enables agents to grow and customize messaging to their groups of customers in a dynamic environment, with its data-driven approach. The analytics engagecloud.ai provides allows agencies to know exact metrics in terms of sales by creating distinct reporting noting peak sales activity times, and allowing agency owners to set trends."
Sound familiar?
We've heard it all.
Here's what agency owners tell us in their first call with our team — and what engagecloud.ai does about it.
● LIVE
"Our per-minute bill last month was $3,200. Agents are scared to dial."
engagecloud.ai: Unlimited inbound & outbound — one flat fee. No per-minute charges. Plans from $50/user.
"We got a TCPA complaint last quarter. We had no idea the number was on the DNC list."
engagecloud.ai: Every outbound call auto-scrubbed against Restricted Number Screening before it ever goes out.
"I have no idea if my agents are licensed in every state they're writing policies."
engagecloud.ai: Agent licenses verified through NIPR before routing calls, ensuring compliant handling.
"We were underpaid by $4,000 last month. We only found out by accident."
engagecloud.ai: Auto-reconciles every carrier statement against your sales. Flags mismatches instantly.
"We're paying $8/click on Facebook ads but half our leads never get called back."
engagecloud.ai: Leads sync directly to CRM and trigger automatic follow-up the moment they arrive.
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